Virtual Assistant Resume Example

Remote

• Supported six concurrent client accounts, tracking deliverables and deadlines for each in dedicated Asana boards.
• Managed founder inboxes with a triage system that held average client response time under two business hours.
• Scheduled and published 20-plus social posts weekly across three platforms using a content calendar in Buffer.
• Reconciled monthly transactions in QuickBooks Online for two clients, categorizing roughly 180 entries per cycle.
• Automated recurring report generation with Zapier, saving an estimated eight client hours every month.
• Coordinated calendars and time-zone-aware meetings for clients spanning Pacific to Eastern schedules.
• Onboarded four new clients with a documented intake process covering access, tools, and weekly check-in cadence.
• Maintained a 4.9 of 5 average rating across 80-plus completed engagements on the contracting platform.

Remote

• Handled email correspondence and document preparation for a three-partner consultancy working fully remote.
• Built and maintained a shared Google Drive structure that standardized 300-plus client files for easy access.
• Booked travel and managed expense receipts in Expensify, submitting reports within 24 hours of each trip.
• Researched and compiled prospect lists of 50 leads per week into a CRM for the partners' outreach.
• Created Loom video tutorials for repeatable tasks, reducing repeat questions from the team by an estimated 30%.
• Tracked weekly time across client projects, delivering accurate billing summaries every Friday.